Hierarchy of Effects
There are progressively "deeper" levels of affinity that one can have with a brand.
- Awareness — Where distinctiveness matters
- Knowledge — Where differentiation starts to matter
- Consideration — "High levels of consideration boost effectiveness and efficiency on every single metric" — Effectiveness in Context
- Liking
- Preference
- Conviction
Model based on Lavidge and Steiner's research.
"Strikingly linear" correlation between improved brand standing (awareness, knowledge, liking, preference) and improved price elasticity. — Binet & Field via Brand building in a digital age, Old thinking for new times
"On average, a 1-point gain in brand metrics such as awareness and consideration drives a 1% increase in sales." — When it Comes to Brand Building, Awareness is Critical